Effective Date: April 20, 2026
Last Updated: July 9, 2026

CleanFixers (“CleanFixers,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit cleanfixers.com, request information, book a service, communicate with us, or otherwise interact with our business online or offline.

This Privacy Policy applies to cleanfixers.com and to related forms, booking pages, communications, customer service channels, marketing tools, automation tools, and operational systems used in connection with our business.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Information You Provide Directly

When you fill out a form, request information, contact us, or book a service, we may collect:

– Name
– Email address
– Phone number
– Service address
– ZIP code
– Appointment preferences
– Service type
– Home size or property-related details
– Selected add-ons
– Special instructions, notes, or access information
– Messages you send to us
– Any other information you voluntarily provide

B. Booking and Service Information

When you request, schedule, modify, or receive a service, we may collect:

– Service type
– Frequency, if applicable
– Appointment date and time
– Selected add-ons
– Booking summary information
– Estimated total information
– Home or property-related service details
– Booking history
– Rescheduling or cancellation information
– Access instructions
– Internal service notes reasonably related to service delivery
– Customer service records

C. Payment and Billing Information

CleanFixers is currently accepting payment by cash or check unless another payment method is approved by CleanFixers.

In connection with payment or billing, we may collect or maintain limited payment-related records, such as:

– Payment status
– Amount paid
– Balance due, if applicable
– Check-related records where relevant
– Invoice or receipt information
– Customer payment history related to services
– Approved add-ons, fees, taxes, or adjustments

Card payments, online checkout, card-on-file requirements, third-party payment processing, or payment processor integrations may be added in the future as CleanFixers updates its booking and payment systems.

If card or online payment tools are enabled in the future, payment information may be collected and processed by third-party payment providers according to their own terms and privacy policies. CleanFixers does not intend to store full payment card numbers directly on its own website systems unless expressly disclosed at the point of collection.

D. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

– IP address
– Browser type
– Device type
– Operating system
– Referral source
– Pages viewed
– Session activity
– Clicks and general engagement data
– Date and time of access
– Approximate location derived from IP address
– Cookie and tracking data

E. Cookies, Analytics, Tags, Pixels, and Advertising Tools

We may use cookies, pixels, scripts, tags, analytics tools, advertising tools, remarketing tools, conversion tracking tools, and similar technologies to:

– Operate the website
– Measure website performance
– Understand website usage
– Improve user experience
– Track booking or form activity
– Measure advertising performance
– Support analytics, attribution, remarketing, retargeting, or similar advertising functions
– Help show relevant ads on third-party platforms

These technologies may be set by CleanFixers or by third-party providers. Depending on which tools are enabled, these providers may include platforms such as Google, Meta/Facebook/Instagram, TikTok, Nextdoor, analytics providers, advertising platforms, booking tools, CRM providers, communication tools, or similar service providers.

These tools may collect or receive information such as pages viewed, buttons clicked, forms started or submitted, device information, browser information, IP address, referral source, approximate location, and general website interaction data.

We may use this information to understand website performance, measure advertising effectiveness, improve marketing, and support future advertising campaigns.

You may be able to manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required by applicable law, additional consent, notice, or opt-out options may be provided.

F. Communications Data

If you contact us by phone, SMS, email, form, chatbot, or other communication channel, we may collect:

– Communication content
– Contact details
– Message history
– Call logs
– Voicemail details
– Customer support records
– Delivery and interaction data for SMS or email communications

If we use AI-assisted phone answering, AI-supported communications, call transcription, call recording, chat automation, or similar tools, we may collect and process related communications for scheduling, customer service, quality control, training, documentation, analytics, fraud prevention, legal compliance, dispute handling, and operational improvement, subject to applicable law.

2. HOW WE USE INFORMATION

We may use collected information to:

– Provide, schedule, confirm, reschedule, and manage services
– Respond to questions, estimate requests, and customer service inquiries
– Send booking confirmations, reminders, follow-ups, and service-related notices
– Support payment, billing, receipts, and business records
– Maintain customer and lead records
– Operate our booking, communication, and customer management systems
– Improve our website, services, offers, operations, and customer experience
– Analyze traffic, conversions, and website performance
– Measure advertising or marketing performance if such tools are enabled
– Request reviews or feedback
– Prevent fraud, abuse, misuse, or unauthorized activity
– Enforce our Terms & Conditions, policies, and agreements
– Comply with legal, tax, accounting, insurance, regulatory, or operational obligations
– Protect our business, team, customers, property, legal rights, and safety

3. HOW WE DISCLOSE INFORMATION

We may disclose personal information to service providers, vendors, contractors, or other parties that help us operate our business, including:

– Website hosting providers
– Booking and scheduling providers
– Email and SMS service providers
– CRM and customer management platforms
– Analytics providers
– Advertising, analytics, remarketing, retargeting, or social media platforms, if enabled, such as Google, Meta/Facebook/Instagram, TikTok, Nextdoor, or similar providers.

– Automation and workflow tools
– AI communication, call handling, or transcription providers, if used
– Payment processors, if card or online payment tools are enabled in the future
– Professional advisors, including legal, accounting, tax, and insurance advisors
– Government authorities, regulators, law enforcement, or other parties when required by law or when necessary to protect rights, safety, or property
– Buyers, successors, investors, or affiliated parties as part of a merger, acquisition, financing, reorganization, or sale of business assets

We do not sell personal information for cash.

Some advertising, analytics, remarketing, or tracking practices may be treated as “sharing,” “targeted advertising,” “sale,” or similar regulated activity under certain privacy laws if those tools are enabled.

4. SMS, EMAIL, AND MARKETING COMMUNICATIONS

We may send:

– Booking confirmations
– Appointment reminders
– Operational updates
– Access-related messages
– Follow-up messages
– Review requests
– Customer support communications
– Payment or billing-related notices
– Promotional or marketing messages, where permitted by law

You may opt out of promotional emails by using the unsubscribe link where available or by contacting us.

You may opt out of marketing text messages by following the instructions in the message or by contacting us directly.

Even if you opt out of marketing messages, we may still send non-marketing service-related, transactional, safety, access, payment, or operational communications related to your booking, service, or customer support.

Message and data rates may apply depending on your mobile carrier and plan.

5. AI TOOLS, CALL RECORDING, AND AUTOMATION

To support business operations and customer experience, we may use current or future technologies such as:

– AI-assisted chat
– AI-assisted phone answering
– AI-supported lead intake
– Call routing tools
– Call transcription tools
– Call recording tools
– Workflow automation tools
– CRM-based automation
– Customer support automation

If calls, messages, chats, or communications are recorded, transcribed, summarized, routed, or processed by AI-enabled or automated systems, they may be used for scheduling, customer service, documentation, quality assurance, training, internal review, dispute handling, legal compliance, fraud prevention, and operational improvement, subject to applicable law.

Where required by law, additional notice or consent may be provided.

6. REVIEWS, TESTIMONIALS, AND FEEDBACK

If you submit a review, testimonial, survey response, rating, or feedback, we may use that information for customer service, quality control, internal improvement, marketing, and reputation-management purposes, subject to applicable law and any permissions we request.

Please do not submit sensitive personal information in public reviews, testimonials, or open text fields unless necessary.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

– Provide services
– Maintain customer and operational records
– Complete transactions
– Handle disputes
– Enforce policies and agreements
– Meet legal, tax, accounting, insurance, or regulatory obligations
– Support legitimate business operations
– Protect our business, customers, team, rights, and safety

Retention periods may vary depending on the type of information, the reason it was collected, applicable legal requirements, and operational needs.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, website, email system, cloud system, or electronic storage method is completely secure. We cannot guarantee absolute security.

You should avoid sending highly sensitive information through open text fields, website forms, email, SMS, or unsecured communication channels unless necessary.

9. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the issue.

10. SENSITIVE INFORMATION

Please do not provide sensitive personal information unless it is reasonably necessary for your service request.

Sensitive information may include, depending on applicable law:

– Government identification numbers
– Financial account details
– Health information
– Precise geolocation data
– Information about children
– Biometric data
– Sensitive demographic information
– Other information treated as sensitive under applicable law

If sensitive information is necessary for a specific purpose, we will handle it in accordance with applicable law and the purpose for which it was provided.

11. YOUR PRIVACY RIGHTS

Depending on where you live and which laws apply, you may have rights regarding your personal information, which may include the right to:

– Confirm whether we process your personal information
– Request access to certain personal information
– Request correction of inaccuracies
– Request deletion of certain personal information
– Request a copy of certain personal information in a portable format
– Opt out of certain targeted advertising activities, where applicable
– Opt out of certain sale, sharing, or similar disclosures, where applicable
– Opt out of certain profiling activities, where applicable
– Appeal certain privacy request decisions, where applicable
– Not be discriminated against for exercising applicable privacy rights

We will handle qualifying privacy requests in accordance with applicable law.

To make a privacy request, contact:

privacy@cleanfixers.com

We may need to verify your identity before processing certain requests.

If your request is denied and applicable law gives you appeal rights, you may submit an appeal by contacting us at the same email address and stating that you are appealing our decision.

12. TEXAS PRIVACY NOTICE

CleanFixers operates in Texas and primarily serves customers in Texas.

Where the Texas Data Privacy and Security Act or other Texas privacy requirements apply, Texas residents may have rights regarding access, correction, deletion, portability, opt-out of certain targeted advertising, opt-out of certain sale of personal data, opt-out of certain profiling, and appeal of certain privacy decisions.

CleanFixers does not knowingly sell sensitive personal data.

CleanFixers does not knowingly sell biometric data.

Privacy requests may be submitted by contacting:

privacy@cleanfixers.com

We will respond to qualifying privacy requests as required by applicable law.

13. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, tools, booking systems, maps, embedded content, review platforms, social media platforms, or payment systems if enabled in the future.

We are not responsible for the privacy, security, availability, accuracy, or data practices of those third parties.

Their own terms and privacy policies apply.

14. U.S. OPERATION

Our website is operated in the United States and is intended primarily for users in the United States.

Information may be processed and stored in the United States or in other jurisdictions where our service providers operate.

15. DO NOT TRACK AND GLOBAL PRIVACY CONTROLS

Some browsers or devices may offer “Do Not Track” or similar privacy signals.

At this time, our website may not respond to all browser-based “Do Not Track” signals.

Where required by applicable law and where technically feasible, we will process legally recognized opt-out preference signals in accordance with applicable requirements.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, vendors, payment methods, communications, or legal obligations.

When we do, we will update the “Last Updated” date above.

17. CONTACT

If you have privacy-related questions or requests, contact:

CleanFixers
Email: privacy@cleanfixers.com
Website: cleanfixers.com