Clear answers before you book.
Find quick answers about services, pricing, add-ons, booking, and general service expectations before scheduling your cleaning.
Choose the service that fits your home, review your options, and book online with clearer pricing and less guesswork.
Choosing the Right Service
Which cleaning service should I choose?
The Ongoing Home Refresh is best for recurring maintenance, One-Time Cleaning is for a single-visit refresh, The Deep Clean & Reset is for a more intensive reset, and Move-In / Move-Out Cleaning is for vacant-home transitions.
What’s the difference between One-Time Cleaning and The Ongoing Home Refresh?
One-Time Cleaning is a single-visit service for homes that need a visible refresh. The Ongoing Home Refresh is designed for recurring maintenance and ongoing upkeep through a structured 25-point system.
When should I choose The Deep Clean & Reset instead?
The Deep Clean & Reset is the best way to start recurring service well, a smart seasonal reset during spring or fall, or the right choice when your home needs more intensive attention than a recurring or one-time cleaning is designed to provide.
When should I choose The Deep Clean & Reset instead?
The Deep Clean & Reset is the best way to start recurring service well, a smart seasonal reset during spring or fall, or the right choice when your home needs more intensive attention than a recurring or one-time cleaning is designed to provide.
Pricing & Booking
How is pricing determined?
Pricing is based on your home size, the type of cleaning you choose, and any add-ons selected during booking.
Do I see pricing before I book?
Yes. You’ll see your service options, selected add-ons, and pricing during booking before you continue.
How do add-ons work during booking?
After choosing the cleaning service that fits your home, you can select optional add-ons based on your priorities and see the updated pricing during booking.
Can I book online without calling first?
Yes. CleanFixers is designed to make booking simple online. You can choose the service that fits your home, review your options, and submit your booking request without needing a phone call first.
What’s Included
Are add-ons included in the base service?
Add-ons are optional extras and are not included in the base service. They can be selected during booking with an eligible cleaning service when you want more detail in specific areas.
Does every service include the same level of cleaning?
One-Time Cleaning is a single-visitNo. Each CleanFixers service is built for a different home need. Some are designed for recurring upkeep, some for a single-visit refresh, and others for deeper or transition-focused cleaning. service for homes that need a visible refresh. The Ongoing Home Refresh is designed for recurring maintenance and ongoing upkeep through a structured 25-point system.
Can I request extra detail in specific areas?
Yes. If your home needs more detail in certain areas, you can add optional extras during booking when available for your selected service. Some services, such as The Deep Clean & Reset and Move-In / Move-Out Cleaning, already include a deeper level of detail by design.
Do Deep Clean & Reset and Move-In / Move-Out Cleaning already include more detailed work?
Yes. The Deep Clean & Reset and Move-In / Move-Out Cleaning are built on the structured 50-point Deep Clean & Reset system, so they already include a deeper level of detail than recurring or standard one-time cleaning.
Add-Ons & Special Requests
Do add-ons have any service limits?
Yes. Some add-ons may include simple service limits based on safety, accessibility, item condition, or service scope. Final availability will be shown during booking where applicable.
Can I add laundry, dishes, or pet hair detail to my service?
Yes, when available for your selected service. These types of add-ons can usually be added to The Ongoing Home Refresh or One-Time Cleaning during booking and may include simple service limits depending on scope and condition.
What if I need something beyond the listed add-ons?
If your request goes beyond the listed add-ons or the base service scope, availability will depend on the type of work, the condition of the area, and booking limitations.
Can I book add-ons by themselves?
No. Add-ons must be selected with a cleaning service. They can be added to The Ongoing Home Refresh or One-Time Cleaning during booking, but they are not available as stand-alone services.
Policies, Access & Preparation
What should I do before my cleaning visit?
Please make sure your home is accessible, utilities are working, and any areas related to selected add-ons are ready before arrival. For example, cabinets should be emptied in advance if you selected Inside Cabinets, and food should be removed if you selected Inside Refrigerator.
Do I need to be home during the cleaning?
Not necessarily. As long as we have arranged access and your booking details are confirmed, your visit can still move forward.
Are there any general service limits I should know?
Yes. Some limits may apply for safety, accessibility, heavy lifting, biohazards, delicate items, and conditions outside normal residential cleaning scope. Full details are provided in our policies.
Do I need to provide access instructions in advance?
Yes. If you will not be home, please make sure entry instructions such as a code, lockbox, gate access, or other necessary details are provided before the visit so the appointment can begin smoothly.
Still deciding? Book with clarity.
Choose the service that fits your home, review your options, and book online with clear pricing and less guesswork.
Pricing will be shown during booking — no hidden fees, no guesswork.